Select a phone number from the Default new messages from menu to replace your current number.Go to Settings > Application > Messaging Settings.Click on your Avatar (profile picture) in the Desktop App.Vonage SMS/MMS is currently not HIPAA compliant. Choose Forward, select a contact/group or enter a phone number, then click Send.Hover over the message, then click the 3 dots (.SMS/MMS messages can be forwarded to one of your colleagues on Team Messaging. No, reports do not currently support SMS/MMS. Images and videos sent as MMS messages are compressed and resized as per carrier restrictions. No, we currently do not support broadcast messages or group SMS/MMS.Ĭan I send a media attachment without compressing the file? What are the files supported for receiving MMS? Audioĭo you support mass texting (broadcast) or group SMS/MMS? What are the files supported for sending MMS? We recommend limiting the file size to 600 KB to ensure successful delivery. Some carriers set of a limit of 675 KB while others allow up to 1.5 MB. SMS and MMS messages are stored in the system for 1 year. Twilio Conversations for two-way messaging. How long are SMS/MMS messages stored in the system? Yes, before typing a message, click on the “Sending as” link above the message box to replace a number. Inbound and outbound SMS/MMS to a Virtual Receptionist (local only-no Toll-Free) is supported with the purchase of Business Inbox.Ĭan I send a message on behalf of another number? Sending and receiving SMS for toll-free numbers is supported.Ĭan I use SMS/MMS with my Virtual Receptionist? If you’re trying to send group MMS messages on an iPhone, go to Settings > Messages and turn on MMS. Any message over the maximum size (sometimes 160 characters) will automatically be sent as an MMS. Check with your carrier to see if the type of message you’re trying to send, like MMS or SMS, is supported. If you turn on Wi-Fi Calling, you can send SMS messages over Wi-Fi. You can use your toll-free number to send and receive SMS text messages however, MMS is currently not supported. To send an SMS message, you need cellular network connection. Troubleshooting What if RCS chats arent available for my device What if my RCS chats status shows that my carrier doesnt support, or I’m ineligible to receive RCS My RCS chats status says. and Canada only.Ĭan I use my toll-free numbers to send/and receive SMS/MMS messages? No, SMS and MMS text messages are supported in U.S. In that section, check to see if the MMS Messaging switch is enabled. Scroll to the section that has SMS/MMS as the header. If you can’t find it, scroll to the top of the screen, and search for Messages in the search bar. For details, see 10DLC SMS Registration and FAQs.Ĭan I send International SMS/MMS messages? Locate the Messages section of the Settings app. Am I required to register my phone numbers used to send and/or receive SMS text messages?
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